FAQ
Gentle answers to common questions.
How do I get started?+
Reach out to schedule a Meet & Greet. We'll tour, talk through your routines, and walk you through the Parent Portal.
What ages do you care for?+
Infants and toddlers, plus part-time and full-day care for older children depending on availability.
How will I know how my child is doing?+
You'll receive live updates in the Parent Portal — feedings, naps, diapers, mood, photos — plus a daily PDF report.
Is Rachelle certified?+
Yes — CPR and First Aid certified, with strict authorized pickup procedures.
What languages are spoken?+
Care is offered in English, French, and Haitian Creole.
Are photos shared safely?+
Photos are shared privately through the Parent Portal, only after you provide photo consent at enrollment.